Joy began her career in 1992 at Pharmacia & Up John in Environmental Monitoring and Sterility Testing, later moving into a supervisory role at Abbott Laboratories overseeing the Quality Control Lab. She brings deep expertise in Quality Assurance, Technical Writing, Process & Cleaning Validation,Equipment Qualification, Computer System Validation, and Part 11 compliance. She has written and executed qualification and validation protocols for numerous companies including Mallinckrodt,Wyeth Lederle, Merck, BioMerieux, Catalent, Biotest, Novartis, Imprimis, Cody Laboratories, and Xcellience. Her company provides project consultants and on-site/off-site training to pharma and biotech organizations across the United States. Joy also mentors and speaks as an Empowerment Speaker, helping people pursue their goals using practical techniques she has applied over the years.
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